FAQs

Have questions? Get them answered here.

What is Lunar Surplus?

Lunar Surplus was created out of necessity. There is a severe lack of good designs out there, most we’ve found was “basic logo on t-shirt” or cash grabs. The designs we wanted were a blend of style and substance, which we couldn’t find. Most shirts sold online are dropshipped garbage that the seller does not care about the second they get payment. We wanted to be different. Our shirts are worn by us, only sold if we would wear them ourselves, and affordable. No artificial scarcity BS for a red rectangle with some text in it. We hope you find something you like and support us!

How do I pay with cryptocurrency?

Use the “Pay with Request” option during checkout. Currently, you can pay with Ethereum and DAI. Other ERC-20 tokens may be added in the future. Don’t hesitate to contact us if you would like a token added.

How do I track my order?

Click “Tracking” on the top menu and input your order information.

WTF, why does my shirt smell like vinegar?

The vinegar smell is from the fixation agent we use on the shirts prior to printing to have the ink bond directly to the fabric, due to the ink being water-based and eco-friendly. It goes away after a single wash, and is completely harmless.

WTF, why does my shirt have an off-white color?

The off-white color (can be powder in some cases) is from the fixation agent we use on the shirts prior to printing to have the ink bond directly to the fabric, due to the ink being water-based and eco-friendly. It goes away after a single wash, and is completely harmless.

What do I do if my question isn't listed here?

Don’t hesitate to reach out to us- we’d love to hear from you.

 

hello@lunarsurplus.com

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